Posted By: Cheryl Boyd
- verified customerI don't know of anyone else who would answer my email on a Sunday.....within 30 minutes to help me with a broken tip on my favorite knife I use for work. Mark directed me to the proper way to send my broken tipped knife in for repair. As soon as it arrived he fixed it and had it back in my hands in less than a week. You would never know it had a broken tip. Excellent customer service and great craftsmanship are 2 things that come to mind when I relate to others this experience. Thank you.
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