Shipping Information

Domestic Ground Shipping

We are shipping most orders within 48 hours. However, due to COVID-19, delivery time is taking longer than usual.

Free ground shipping on all orders over $99 within the continental US.

Orders under $99 cost $5.95 to ship.

We use US Mail and UPS depending on the weight of the package. Allow 3-6 business days for delivery.

AK, HI, and PR may have to pay an additional fee. We will email you if this applies.

If your package is returned to us due to an incorrect or insufficient address, we charge to re-ship the package. We don't get reimbursed for returned packages.

Express Shipping

Available for domestic orders only

Fed Ex delivers Express on business days (M-F only).

Express orders must be placed before 1pm CST in order to ship that day.

Fed Ex will not deliver to a PO Box.

International Shipping

Please note that all orders are placed in US dollars. Be mindful of the exchange rate.

We use DHL, Fed Ex, or US Priority Mail International depending on the country. Most orders to Canada will ship via DHL for arrival within a few days. If you have a carrier preference, please let us know in "Comments" when placing order.

Recipient is responsible for customs fees. It is NOT included in the shipping cost. DHL and FedEx will sometimes charge brokerage fees as well.

Shipping cost is determined by the weight of goods. Click on “Apply” to view shipping costs before the order is submitted.

If you don't see your country listed in the cart we don't ship there and we recommend you use a freight forwarder such as

Shipito

I just feel compelled to tell you that yours is the most ridiculously informative site of this nature I have ever come across.

Mark is great at answering questions for knife nuts of all levels. His service is second to none. Really appreciate the time he puts into every email as well as the free forum he hosts.

Great experience working with Chef Knives to Go. Quick delivery, and they are great about returning emails. I'm actually waiting on my second knife from them. I'm sure there will be more to come.

Very grateful such a dedicated and informative group of people provide excellent steel at competitive prices with superior customer service! A million thank yous!

Great service and quick shipping. Best selection of Japanese knives around. I recommend this site to all of my fellow culinary professionals!

Always the best. Quick shipping, description matches what is delivered and the price, you can't beat them. I always come here to order anything I might need for the kitchen and I am never disappointed.

My go to company for kitchen gear. Awesome selection of knives and tools. Super fast shipping. Never had a problem and questions about all products are answered quickly. Great customer service.