Posted By: Mark RysI am a painfully precise and finicky customer who demands extraordinary detail on something when considering buying. Especially on high quality items over the internet. That said, I was waiting on this knife for months. And when it finally came in I contacted Mark and asked him to check out each blade and send me the longest. Mark patiently did just that, sending me an email with an image of the two he had and the one he was sending. When I noticed a nuance in the one he was sending I immediately called and asked for the other one. While he had them packed already, because that is how fast he responds to orders, he simply and patiently switched them out saying "I want to send you the one you want." No matter how nagging I can me Mark at Chefknivestogo always makes me feel like "I" am the customer and that I deserve the best service money can buy. And he constantly and consistently delivers on both quality of product and service. That's why I have purchased many knives over the years from Chefknivestogo and will continue to do so. Thanks so much Mark!!
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