We do not have a retail store. The website is the only way to purchase our goods.
To place an order please use our shopping cart. If this isn't possible please call 888-792-2094. This is a third party order-taking service only. They can't help you with product suggestions.
Need a knife or stone recommendation? Visit our forum! Our staff as well as many of our most knowledgeable customers will give you help and suggestions on what products will best fit your needs. Chefknivestogo Forum!
For customer service please email us at:
RETURNS: New and unused products may be returned within 30 days of shipment. There is a 10% restocking fee for returns within this time frame if the item is unused and in the original packaging.
It would help us if you can include your phone in the return in case we have questions. If you still have the packing list please include it as well.
Send Returns to:
2141 University Avenue
Madison, WI 53726